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PowerSchool Identity Protection Info

On January 29, 2025, PowerSchool initiated the process of notifying individuals whose information was determined to be involved.

In the coming weeks, Experian (on behalf of PowerSchool) will be distributing direct email notifications to involved individuals (or their parent/guardian) for whom PowerSchool has sufficient contact information.

YOU MUST ENROLL BY MAY 30TH, 2025 TO RECIEVE MONITORING SERVICES. ENROLLMENT CODES AND INSTRUCTIONS ARE LOCATED BELOW.

As previously mentioned, PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary identity protection and credit monitoring services to current and former students and educators that had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether an individual's Social Security Number was exfiltrated.

Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to answer any questions associated with these offerings and the incident. All the information regarding the activation of and access to these services will be included in the email sent to you by Experian.

Whether or not you receive an email, you may also visit PowerSchool's website to learn how to activate the offering from Experian, linked here: http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/.

PowerSchool Data Breach Resources:

PowerSchool Communication Information

  • PowerSchool Notice/FAQ Site:
    o http://www.powerschool.com/security/sis-incident/notice-of-united-states-data-breach/
  • PowerSchool Assistance Line: (833) 918-9464 (Mon - Fri, 9:00am - 9:00pm ET)

Affected Parties

  • Students and their guardians, past and present Teachers, past and present
  • Timeframe: those enrolled or employed back to at least 2008

Identity Theft & Credit Monitoring

  • Duration: 2 Years,
  • Enroll by May 30th, 2025
  • Partnering with Experian
  • Experian to contact individuals directly - provided sufficient/correct information is in PowerSchool

The below process with have the person create an Experian account that will monitor various aspects of a person's identity and credit. The person determines and provides the particulars (i.e. social security number, credit cards, bank accounts, driver's license, passport, etc...)

  • Option 1: Individual Is 18 or Over
    • Link: http://www.experianidworks.com/plus
      • Activation Code: CTYU949PRK
        • Engagement Number: B138812
  • Option 2: Individual Is Under 18
    • Link: http://www.experianidworks.com/minorplus
    • Activation Code: CEBP456TRK
    • Engagement Number: B138813